I want to thank you for everything you did, from start to finish you were a professional in every sense of the word…You were there every step of the way. A couple of things which I noticed about your professionalism: (1) your attention to detail; (2) you never pushed me to make a decision; (3) you got back to me on a timely manner or should I say almost immediately every time; (4) when you asked me to sign any papers you did not rush me and allowed me to read over any documents; (5) you did not cut any corners when showing my place. I have been saving for a home like this since I was seven years old (no joking – I think I was the youngest client at BMO to have a GIC). Before I drop off to sleep from utter exhaustion, I want to thank you from the bottom of my heart. My new place feels like home (like a good pair of jeans that you know that were always meant for you). I feel at home finally and am so happy (actually ecstatic) in my new place in a way that I have never felt before. You did very well and you deserve every cent that you have earned and more (by the way you can bill me for your extra time and expenses … I will be more than happy and prepared to pay for it) …. you are worth your weight in gold. I finally feel at home and I have to thank you for that. You should give me more of your cards as I am going to recommend you every step of the way.

Just wanted to send you a quick note to thank you for going above and beyond to help my mum, Carole Nash. You helped get her condo staged and ready for sale, sold it so quickly and assisted her in finding a new rental apartment! These are just the more tangible things that you did on her behalf, but you were also a big support for her during these big changes. You supported her and were there for her while she faced various stresses and helped her overcome seemingly insurmountable obstacles. More importantly, you showed you cared and you listened and that means so much to both her and her family, like me, who are so far away. Thank you ever so much Terry! We will definitely be recommending you to friends and family in the GTA!

Terry was our agent for selling our home in Markham, and was my agent for purchasing a condo. He was EXCELLENT! He really got to know us, made sure he understood what our issues were, and did a fantastic job. It was a somewhat awkward situation — my husband and I were selling our home because we were going through legal separation. Terry helped the whole process go so smoothly. He was very sensitive to what was going on, so respectful of our situation. He gave us great advice about how to stage our home and get it ready to sell…and pitched right in to assist us. When it was time for me to purchase, he was very patient and knowledgeable. He helped me determine what my needs were, found lots of great listings, and walked me through the entire process. I feel very confident in HIGHLY recommending Terry. He brings a ton of knowledge and expertise…and such a wonderful personal touch.

I am sorry I have waited so long to send you this letter. I wanted to thank you for doing such a great job of selling my house, in record time and for a record price. You also found me a wonderful condo and I am very happy here. I am very thankful for your hard work, and I never hesitate to recommend you to my friends and family.